At Smith-Manus, we take privacy seriously. Because we value our customer relationships, we do not sell customer information. We will only share your information for the purposes of providing services which you have asked us to perform on your behalf, such as placing your bonds, or as required by law.

Privacy and Profit Sharing Policy

This Privacy Policy outlines our information sharing practices to help you understand how we protect your privacy, when we collect and use information about you, and the measures we take to protect the confidentiality of that information.

Smith-Manus is committed to integrity in our dealings with our customers and employees. We protect the personal information under our control and take precautions to help maintain the security and accuracy of that data.

In addition to the information you provide, Smith-Manus may collect information from credible, recognized, commercially available sources. Such information may include your name, address, email address and demographic data. This information may be stored in internal computer systems. These systems permit Smith-Manus employees to access and process such data solely for the purpose of handling customer requests.

Most of our personal information comes directly from you on applications or forms provided by you or on your behalf. We also receive information about you from the insurance companies we represent or from other outside companies, such as credit bureaus, public records and data collection agencies. We may report our experience with you to credit bureaus.

Smith-Manus may disclose personal information with third-party service providers acting on our behalf. However, Smith-Manus will not sell, rent or lease your personal information.

All non-public, personal information collected by Smith-Manus will be used by Smith-Manus for business purposes only.

We will treat your personal information with the same protective standards as we treat our own personal information. We will take every precaution to provide you with the highest level of privacy.

How We Protect Information

We do our best to keep your personal information confidential and secure:

  • We will only allow our employees, independent contractors or other service providers to access your information in order to provide products or services to you.
  • Our policies cover the proper physical security of workplaces and records.
  • We shred old, out-of-date or duplicate paper documents and permanently delete electronic documents.
  • Our virus detection, firewalls and other and computer software are designed to protect access and prevent damage to customer data in our computer systems.

How We Use and Disclose Information

We may need to disclose your information in order to conduct business. At times, it may also be required by law. For example:

  • We share your information with insurance companies and their employees/agents to place bonds and to service your account.
  • We do not share your information with any third parties for their independent use in marketing their products.
  • When required by law, we will share your information with government agencies.

Rights About Your Personal Information

You have the right to request access to the information we maintain about you. You may also request that inaccurate information be corrected.

Website Information

Smith-Manus may also collect information during your visit to our website through cookies. We use cookies to compile non-personally identifiable statistics about website usage. This information is used to improve content and help refine your online experience with us. However, by modifying your Internet browser preferences, you have the ability to accept all cookies, to be notified when a cookie is set or to reject all cookies. Please note that if you choose to reject all cookies you will be unable to use those services that require cookies.

Through our website, you may link to web pages and websites operated by other unrelated entities. These links are external to Smith-Manus. These websites are not operated or controlled by Smith-Manus, and Smith-Manus is not responsible for the content, accuracy, or privacy practices of such external web sites. You will not be notified when you leave the Smith-Manus website.

Please do not hesitate to contact us if you have any questions or concerns concerning your privacy because it is extremely (it is of upmost) important to us. Our Website is not for Children

You must be at least 18 years old and have the legal authority to form legally binding contracts under applicable law to use our website and the services provided on it. Smith-Manus does not knowingly collect personal information from those under the age of 18. In an instance where such information was collected, it would be purely accidental and unintentional.

Profit Sharing

As is customary in the insurance industry, Smith-Manus has contractual agreements with insurance companies under which it may receive payments based upon factors that are not customer-specific such as the overall amount of business placed, the loss history on that business, or additional services that it may provide to the insurer. If you would like additional information about those agreements, please contact us.

Changes to This Privacy Policy

From time to time we may modify or amend this Privacy Policy in order to comply with new laws or regulations or to reflect changes in our business practices. Any changes in our policies will be noted on this page. The practices and policies contained here replace all previous notices or statements on privacy. Questions?

If you have questions about our handling of personal information or this Privacy Policy, please contact us at: Smith-Manus, 2307 River Road, Suite 200, Louisville, KY 40206 or e-mail us at info@smithmanus.com. Alternatively, you may call us at (502) 636-9191.